Hi guys, just a quick note to say thank you. There are so many negative experiences going around on social media about caravan purchasing and dealers, I can honestly say the whole team both at Caravans Coffs and Titanium down in Melbourne have been an absolute pleasure to work with. They have looked after us and were happy to deal with our questions, inquires and helped us through. We have had such a smooth experience from pre to post purchase. Can't recommend highly enough! Be on the lookout for posts from us in the future. This thing is getting ready to put some k's on!
Andrew & Amanda
5 Star google review
We picked up our new Southern Star from Caravans Coffs Coast yesterday and couldn’t be happier.
The service we received from Andrew, Sarah, Ken and Eric was superb…right down to the coffee!
The caravan has everything we need and met all our expectations. Everything was explained to us in great detail and all our questions were answered and concerns met.
We have yet to hit the road in our new home but will write again when we do and let you know how we are going.
Thanks again guys.
Ian & Ros.
PS: thanks for the extra helping hand with the flat battery...it’s all good now
Ian & Ros
5 Star Google Review
We have recently purchased an 18'6 Southern Star.
Have had a couple of very minor issues which were sorted out immediately.
I must say that the new van is heaps warmer at night than our last one.
Last night was 0 degrees and we were snug as a bug..
I would highly recommend the Southern Star as it has everything we need plus more and is very nicely built.
Andrew and Sarah at Coffs Coast Caravans have been awesome to deal with and run a very professional business.
Just had our first trip away in our new van from Coffs Coast Caravans. It was amazing. Great decore, very classy. When I posted pictures on facebook one friend said, “that’s not a caravan,” and another said, “ it looked like a small apartment.” There is so much space with a full size kitchen, pull out pantry, lots of cupboards - even a pot drawer and lots of bench space. The bathroom has a linen cupboard, washing machine and a full size mirror. No need to visit the amenities block if I don’t want to.
Bedroom has very comfortable beds, a wardrobe and so many cupboards. For someone like me who has to take at least 6 pairs of shoes away on a trip and lots of clothes, I couldn’t fill all the cupboards.
Lots of lights and windows in the van make it spacious and it realy does feel like a small apartment.
So many power points I can charge phones, ipads and watch, at the same time as well as use all the utilities.
Great TV reception, aircon and three speed fan add to the comfort.
Eric, Andrew and Sarah were so helpful from the first day we went in to look. No pressure, just there to answer questions. Sarah was great with colours and Eric and Andrew were very knowledgeable on the mechanics. No trouble to add extras like bike racks.
Can’t believe how smoothly it rides. It’s not like you are pulling a van.
The awning actually works. Always had so much trouble with our other van. This works smoothly the first time.
After sales service is also very good. Made a few phone calls on first trip to check up on things and nothing was too much trouble.
I highly recommend this van. We looked at so many when we were looking to buy and kept coming back to this one. Great value for money. Definitely a quality product. Thank you to all the team at Coffs Coast Caravans for their professional support. When we went to pick up the van Ken spent three hours with us explaining how everything worked and we were given a very detailed manual to refer to.
June & Mike
5 Star Facebook Review
We bought one beautiful van, GREAT finish, space and comfort. Fabulous people, will answer any questions you have and help in any way they can with no pressure. There was no time or effort spared with the hand over. Thanks Eric, Andrew, Sarah, Ken and Emma. ps Jeff says it tows like a dream.
Jan & Jeff
5 Star Facebook Review
Excellent service and very friendly staff. Picked up our Southern Star in August - fabulous van. Eric, Sarah and Andrew went through every detail with us in the design - and accommodated all the changes we wanted to make to suit us. Plenty of good advice along the way as well. The build quality looks superb, and climbing all over, and underneath, I can see plenty of attention to detail. No rough bits anywhere, everything fits together perfectly - can't find anything to fault. The things I needed to tick off my list when looking at a new van were - strong chassis that can handle a bit of dirt road touring, an aluminium frame, good insulation, wasn't that keen on fiberglass sandwich panel walls, ( seen stories about delamination), maximum 20 foot with an ensuite and practical layout for 2 people, separate drinking water tank pump and filter, grey water tank, 2 spare wheels etc etc. I did not originally go into Caravans Coffs Coast to look at a Southern Star, had not even heard of them, but the more I explained to Eric what I was after, the more he said "this one over here has that". Then everything extra I said I would need - "yes we can do that". So in the end I am very happy with our van, and looking forward to years of comfortable touring in it.